Call Covered
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For estate agents

Capture property enquiries even when negotiators are busy.

Call Covered helps estate agencies answer overflow and after-hours calls, collect the right details, and hand your team a clear follow-up summary.

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Best fit

Independent estate agents, letting agents, property managers, and small property teams.

Capture buyer, seller, landlord, tenant, or applicant details.
Log the property, enquiry type, urgency, and preferred follow-up time.
Route urgent property issues according to your rules.
Give your team a concise summary before they return the call.

Why it matters

The calls you miss are often the leads competitors answer.

Viewing and valuation calls arrive while staff are with clients.
Property leads lose momentum when they reach voicemail.
Tenant and maintenance calls interrupt sales activity.
Out-of-hours enquiries often need a fast next-step response.

Call flow

What the AI receptionist does on each call.

1

Identifies the type of property enquiry.

2

Collects the caller's contact details and relevant property address.

3

Asks about availability, urgency, and preferred next step.

4

Sends a structured summary to your team.

Use cases

Common ways Call Covered can cover your phones.

Valuation enquiriesViewing requestsLandlord leadsTenant issue capture

What you receive

  • Capture buyer, seller, landlord, tenant, or applicant details.
  • Log the property, enquiry type, urgency, and preferred follow-up time.
  • Route urgent property issues according to your rules.
  • Give your team a concise summary before they return the call.

Questions

Frequently asked questions

Can it book property viewings?

It can capture viewing requests and the caller's preferred times. Calendar booking can be planned around your workflow if you want that added later.

Can it handle tenant maintenance calls?

Yes, it can collect issue details, property address, urgency, and callback information so your team can prioritise.

Will callers know it is AI?

The greeting can be written transparently so callers understand they are speaking with an AI receptionist and, where relevant, that the call may be recorded or transcribed.

Stop losing jobs to missed calls.

Get every call answered, every enquiry captured, and every job that comes in over the phone, even when you cannot pick up.

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