Answers professionally
Warm, on-brand voice, plain English, and no phone tree frustration.
Live, answering calls in the UK right now
Never miss another customer call.
Call Covered is an AI receptionist for busy UK businesses. It answers calls, captures enquiries, and helps turn missed calls into booked jobs, 24 hours a day.
Answers 24/7
Captures every enquiry
Built for small UK businesses
Live call · +44 7822 002 163
Call Covered · UK · 00:38
Listening...
Summary sent to owner
preparing...Name
......
Number
......
Service
......
Postcode
......
Urgency
......
Best callback
......
New lead
Boiler call-out, BS3 4DR, high urgency
Designed for UK independents
Bristol Boiler Co.Halford RoofingMane SalonGreenwood ClinicSparkle Cleaning
The problem
A missed call is usually a missed job.
When nobody answers, many customers do not leave a voicemail. They call the next business on the list, and you only find out about the lost job later.
- You are up a ladder, under a sink, or with a customer.
- You are driving between jobs with no signal.
- The phone rings after hours or during family time.
- They hang up before voicemail, or your voicemail is full.
Last Tuesday's missed calls
Without Call Covered08:42£480
+44 7700 900 411
Bathroom leak, booked elsewhere
09:15£?
+44 1179 88 ...
Quote request, went cold
11:03£140
+44 7700 900 822
Boiler service, booked elsewhere
13:30-
+44 7700 900 233
Returning customer, left voicemail
15:48£?
Withheld
Hung up after 4 rings
18:20£950
+44 7700 900 099
Out of hours emergency, gone
Estimated lost revenue£1,570+
The fix
A receptionist that works while you do.
Call Covered picks up every call, behaves like a switched-on member of your team, and hands you back a tidy job sheet. You get on with the work. It gets on with the phones.
Asks the right questions
Service needed, location, urgency, and best callback window.
Captures every detail
Name, number, postcode, and request details, ready for follow-up.
Routes urgent calls
Real emergencies can be escalated differently from routine enquiries.
Sends a clear summary
Tidy lead details reach you quickly so nothing gets buried.
Qualifies leads first
The receptionist gathers enough context before you call back.
Who it's for
Built for businesses that live on the phone.
If you are losing time to the phone, or losing jobs because you cannot get to it, Call Covered is built for you.
Trades & home services
Plumbers, electricians, builders, roofers, landscapers, and other on-site teams.
Salons & appointment businesses
Keep bookings moving while staff are with clients.
Clinics & local services
Capture caller needs and route urgent requests clearly.
Cleaning & mobile services
Handle enquiries while your team is out working.
Any phone-enquiry business
For any business where inbound calls become jobs, appointments, or quotes.
How it works
Up and running by lunchtime.
No new phone, no new number, no learning a new system. Forward your calls and you are ready.
1
Step 1Connect or forward your calls
Keep your existing number. We plan the forwarding setup around how your business already works.
2
Step 2Your AI receptionist answers
Calls are picked up professionally, with the right questions for service, location, urgency, and callback needs.
3
Step 3You get tidy summaries
Lead details land as a clear job sheet so you can follow up faster and with better context.
Features
Everything you would want a great receptionist to do.
24/7 call answering
Evenings, weekends, and busy periods can all be covered.
Lead capture
Collect name, number, service needed, location, and urgency.
Call summaries
Clear, skim-friendly summaries make follow-up simple.
Missed-call recovery
Turn missed opportunities into callbacks and booked jobs.
FAQ answering
Handle common customer questions with consistent replies.
Appointment/job request capture
Log booking requests for fast action.
Urgent call routing
Route urgent callers to you when needed.
Customer-friendly voice
Professional and clear call experience for your customers.
Pricing
Simple pricing that scales with your business
Only pay for the volume you actually use. Every plan includes your own AI receptionist, lead capture, and 24/7 call handling.
Starter
£99/month
£99 one-time setup fee
Perfect for solo trades and smaller businesses.
- 100 calls included
- AI receptionist
- Instant lead capture
- SMS & email notifications
- Basic calendar booking
- Missed call handling
- UK business hours setup
Overage: £0.60 per additional call
Start 14 day Free TrialGrowth
£199/month
£199 one-time setup fee
Built for busy salons, clinics, and growing teams.
- 400 calls included
- Advanced booking workflows
- CRM integrations
- Multi-service call routing
- Call summaries
- Appointment confirmations
- Custom business scripts
- Priority support
Overage: £0.45 per additional call
Book a Setup CallPro
£399/month
£399 one-time setup fee
For high-volume businesses and multi-location teams.
- 1200 calls included
- Multiple AI personas
- Advanced analytics dashboard
- Multi-location routing
- Human handoff workflows
- After-hours automation
- WhatsApp integrations
- Dedicated onboarding support
Overage: £0.30 per additional call
Book a Setup CallCalls are only counted when connected for longer than 15 seconds. Spam and accidental hangups are not charged.
Compare features
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Calls included | 100 | 400 | 1200 |
| Booking integration | Basic calendar booking | Advanced workflows | Advanced workflows |
| CRM integration | Not included | Included | Included |
| SMS notifications | Included | Included | Included |
| Analytics dashboard | Not included | Call summaries | Advanced dashboard |
| Multi-location support | Not included | Not included | Included |
| Priority support | Not included | Included | Included |
| Human handoff | Not included | Not included | Included |
| WhatsApp integration | Not included | Not included | Included |
Frequently asked questions
Do I need to change my phone number?
No. Most businesses can keep their existing number and forward missed, overflow, or after-hours calls.
Can I keep my existing business number?
Yes. We plan the setup around your current number, call forwarding options, and how you already work.
What happens if the AI cannot answer something?
The receptionist captures the caller’s details, notes the question, and flags it for your follow-up.
Can urgent calls be transferred to me?
Yes. Urgent routing rules are part of the setup conversation, so important calls can be handled differently.
Will customers know it is an AI?
The voice experience is designed to be clear and professional. We can shape the greeting around your preference.
Can it work outside business hours only?
Yes. It can be planned for after-hours, overflow, busy periods, or a wider 24/7 answering setup.
Is this only for trades?
No. It suits any UK business where inbound calls turn into enquiries, appointments, jobs, or bookings.
Can I see call summaries?
Yes. Captured enquiries are summarised so you know who called, what they need, and how urgent it is.
Stop losing jobs to missed calls.
Get every call answered, every enquiry captured, and every job that comes in over the phone, even when you cannot pick up.