Call Covered

For trades and home services

An AI receptionist for trades that cannot always pick up.

Call Covered answers while you are fitting, fixing, driving, quoting, or up a ladder. Every caller gets a professional response and you get a clear job summary.

Best fit

Plumbers, electricians, roofers, builders, landscapers, decorators, and other UK home-service teams.

Capture the caller's name, number, postcode, job type, and urgency.
Separate emergency requests from normal quote enquiries.
Send a tidy summary so you can call back with context.
Keep your existing number and forward missed, busy, or after-hours calls.

Why it matters

The calls you miss are often the leads competitors answer.

Customers call while you are on a job and move on when nobody answers.
Voicemails arrive without enough detail to quote or prioritise.
Urgent jobs get mixed in with routine questions.
Evening and weekend enquiries are easy to miss.

Free calculator

What could your missed calls be worth?

Use your own call volume, enquiry rate, conversion rate, and average customer value to estimate the revenue at stake. No email required.

Calculate your missed-call value

Call flow

What the AI receptionist does on each call.

1

Greets the caller as your business.

2

Asks what job they need help with and where they are based.

3

Checks urgency, access details, and best callback time.

4

Sends you a clear lead summary for follow-up.

Use cases

Common ways Call Covered can cover your phones.

Overflow callsAfter-hours enquiriesEmergency job triageQuote request capture

What you receive

  • Capture the caller's name, number, postcode, job type, and urgency.
  • Separate emergency requests from normal quote enquiries.
  • Send a tidy summary so you can call back with context.
  • Keep your existing number and forward missed, busy, or after-hours calls.

Questions

Frequently asked questions

Can an AI receptionist handle emergency trade calls?

It can ask urgency questions and flag or route calls based on your rules. It is not an emergency service, but it can help separate urgent job requests from routine enquiries.

Do I need to replace my trade business number?

No. Most businesses can keep their existing number and forward missed, busy, or out-of-hours calls to Call Covered.

What information does it collect from callers?

The setup can capture the caller's name, phone number, location, service needed, urgency, and best callback time.

Stop losing jobs to missed calls.

Get every call answered, every enquiry captured, and every job that comes in over the phone, even when you cannot pick up.